Overlooking Mount Sinabung and surrounded by lush highland vegetation, the hotel is centrally located to Lau Siedebuk Debuk's mineral hot springs, Nature Conversation (TAHURA), nurseries specializing in exotic plants and flowers, locally grown fruit market adjacent to handicraft gallery, and nature trails at Mount Sibayak for those who enjoy tracking to view the glorious sunrise.

Hotel was 5 star quality consisting of 123 rooms: choices from Superior, Deluxe, Super Deluxe, Executive and Presidential Suites.

Grand Mutiara Hotel offers the following five star facilities:
- 24 hour room servcie, coffee shop and international restaurant.
- Piano lounge, Karaoke.
- Billiard Centre.
- Lobby shop (souvenirs and guest necessities).
- Special request massage service.
- Fully equipped conference room.
- 24 Hours security system.
- Spaciously carpeted rooms with satellite TV channels, rooms with access to balcony overlooking the   panoramic garden and swimming pool.